OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 92 comments received in the last 90 days.
13 June 2026
Todd Emanuel was great!
08 June 2026
Nick was very helpful. We were kept fully informed re delivery of vehicle.
08 June 2026
Polite and friendly staff. Todd was knowledgeable, personable and attentive. Only problem was not being shown interior fabric/colour options so missed out on changing. Car delivery ahead of schedule. Handover was unhurried, thorough and supportive.
04 June 2026
A pleasure from start to finish
02 June 2026
Matt was great and very helpful
31 May 2026
Very quick and efficient service from start to finish
28 May 2026
Brilliant service. Perfect
28 May 2026
Poor telephone answering. Wanted mudflaps but weren't told they weren't available until the week of pick up.
26 April 2026
Todd is awesome.
24 June 2026
Staff are all very friendly and attentive to all customers
24 June 2026
Service carried out while I waited. Service completed in a timely manner and useful video showing inspection of car was provided.
23 June 2026
Everything went to plan, timings as predicted as well as cost. All staff very pleasant. Helpful video about car and appreciated the wash and hoover.
23 June 2026
Internet booking wasn't recognised but they managed to service the car as expected.
22 June 2026
Excellent service and clear communication throughout
22 June 2026
Excellent service
22 June 2026
Liked the video it reassured me .
22 June 2026
Everyone efficient and helotul
21 June 2026
Brilliant service
21 June 2026
A good service experience
FIND Group 1 Ipswich.
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01473 243111
Ipswich as well as surrounding areas including Felixstowe, Stowmarket, Woodbridge and Leiston
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01473 351922
Ipswich as well as surrounding areas including Felixstowe, Stowmarket, Woodbridge and Leiston
16 June 2026
Excellent in every aspect