OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
118 ratings and 89 comments received in the last 90 days.
13 June 2026
Todd Emanuel was great!
08 June 2026
Polite and friendly staff. Todd was knowledgeable, personable and attentive. Only problem was not being shown interior fabric/colour options so missed out on changing. Car delivery ahead of schedule. Handover was unhurried, thorough and supportive.
08 June 2026
Nick was very helpful. We were kept fully informed re delivery of vehicle.
04 June 2026
A pleasure from start to finish
02 June 2026
Matt was great and very helpful
31 May 2026
Very quick and efficient service from start to finish
28 May 2026
Brilliant service. Perfect
28 May 2026
Poor telephone answering. Wanted mudflaps but weren't told they weren't available until the week of pick up.
26 April 2026
Todd is awesome.
21 June 2026
Brilliant service
21 June 2026
A good service experience
19 June 2026
Excellent and friendly customer service from Sian. I changed my appointment a few times and was never made to feel it was an issue. I was also able to take a Countryman on a test drive which I was really appreciative of.
18 June 2026
Extremely friendly and knowledgeable Service Receptionist's. All work undertaken on time, with updates sent to me.
17 June 2026
All scheduled and additional work completed on the day.??
17 June 2026
Sian was excellent- as always. Nothing too much trouble and so helpful.
17 June 2026
The information given was clear and all work required was completed.
17 June 2026
Service support excellent and lady who Looked after me was brilliant. You need to remind your sales people though not to talk about customers as I could hear everything they were saying as I sat waiting for my car.
17 June 2026
I was attended to quickly and offered complimentary refreshment. The centre was very clean and comfortable.
17 June 2026
Details of the service are explained clearly. You are made welcome with a comfortable seating area and refreshments whilst you wait. Staff have time for you, very polite and friendly.
FIND Group 1 Ipswich.
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01473 243111
Ipswich as well as surrounding areas including Felixstowe, Stowmarket, Woodbridge and Leiston
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01473 351922
Ipswich as well as surrounding areas including Felixstowe, Stowmarket, Woodbridge and Leiston
16 June 2026
Excellent in every aspect