OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 86 comments received in the last 90 days.
08 June 2026
Nick was very helpful. We were kept fully informed re delivery of vehicle.
04 June 2026
A pleasure from start to finish
02 June 2026
Matt was great and very helpful
31 May 2026
Very quick and efficient service from start to finish
28 May 2026
Brilliant service. Perfect
28 May 2026
Poor telephone answering. Wanted mudflaps but weren't told they weren't available until the week of pick up.
26 April 2026
Todd is awesome.
03 April 2026
We dealt with Todd at the Ipswich branch and he was so helpful in answering all our questions. He was so friendly and made us feel at ease with the process.
31 March 2026
efficient, friendly and professional
10 June 2026
Because I am completely satisfied
07 June 2026
Everything went smoothly, with no problems
06 June 2026
Ipswich start are always amazing. I genuinely can't thank them enough. Thanks Sian.
06 June 2026
My mini was in for its 3 year service and 1st MOT. Both were carried out really well. The customer service was brilliant throughout from Sian who checked in the car to the mechanic who sent me the video of the inspection as it was done.
06 June 2026
Communication with service department was excellent
06 June 2026
Very professional, friendly and a pleasure to deal with
06 June 2026
Perfect all round
06 June 2026
Courteous staff
05 June 2026
Always kept updated on progress
04 June 2026
A pleasure to deal with from start to finish.
FIND Group 1 Ipswich.
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01473 243111
Ipswich as well as surrounding areas including Felixstowe, Stowmarket, Woodbridge and Leiston
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01473 351922
Ipswich as well as surrounding areas including Felixstowe, Stowmarket, Woodbridge and Leiston
08 June 2026
Polite and friendly staff. Todd was knowledgeable, personable and attentive. Only problem was not being shown interior fabric/colour options so missed out on changing. Car delivery ahead of schedule. Handover was unhurried, thorough and supportive.