OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 118 comments received in the last 90 days.
10 November 2025
Nick was very helpful at all times and dealt with the matter in a friendly and professional manner.
30 October 2025
All promises upheld and handled well
14 October 2025
Communication was good and was always kept up to date.
01 October 2025
Efficient service and good customer service
30 September 2025
Process was easy. Service excellent. Sales man was knowledgeable, helpful & kept us informed throughout whole process
23 September 2025
Team are really helpful and friendly and have looked after me for a number of years now.
17 September 2025
we were well looked after
06 December 2025
I needed to wait for my wife's car to be fixed and so I had to work remotely from the dealership. The staff found me a quiet area to set up my laptop and came and found me to give me progress etc.
03 December 2025
As above: efficiency & helpfulness
03 December 2025
At mot my car was cleaning and I ask about a couple of marks and guy in van on Ipswich forecourt sorted them out so would recommend.
03 December 2025
The MOTwent well but the Valet service was poor to say the least especially internally. If you are going to provide a valet service it nneds to be done properly or not at all.
02 December 2025
Booked into Colchester instead of Ipswich and staff fitted my car in for service and MOT
02 December 2025
I was completely satisfied with the whole service and the service on my car which is done in a timely manner to the highest standard.
02 December 2025
I took my vehicle in for a battery change. This was arranged on the spot which far exceeded my expectations.
02 December 2025
We asked if our car could be looked at promptly due to other commitments, and the very nice lady on the service desk went above and beyond to help us, thank you.
01 December 2025
As mentioned I have built up a good relationship with Sian at the dealership and trust her judgement and advice
01 December 2025
It was a good experience. There wasn't the full coffee options available early on.
FIND Group 1 Ipswich.
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01473 243111
Ipswich, Felixstowe, Stowmarket, Woodbridge and Leiston
Address
- Norwich Road, Ipswich, IP1 6JZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01473 351922
Ipswich, Felixstowe, Stowmarket, Woodbridge and Leiston
18 November 2025
Excellent as always. Todd sorted everything and made it so simple.