OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 79 comments received in the last 90 days.
13 September 2024
Great service
01 September 2024
Delivery of my new car was sooner than anticipated
16 August 2024
All went well and I was able to have a more than adequate test drive before opting to purchase.
04 August 2024
Great smooth purchase and delivery of my new car.
04 August 2024
Loved the team especially Todd. Put me at ease, didn't hassle me and was able to support me through
04 August 2024
Because I was looked very well by staff
02 August 2024
Fab
30 July 2024
Macey was great.Answered all questions - and also was able to say why.
19 July 2024
The initial sales executive we met was very friendly, we built a good rapport, he made us feel excited in buying a new car. Unfortunately, he left the business partway through the experience of purchasing the car, which left us disappointed.
12 September 2024
Sian is fabulous!
11 September 2024
Lent me a replacement car
09 September 2024
Sian was very helpful as always
07 September 2024
I had booked for a recall and service some weeks prior to the date. The part for the rescale had not been available.
07 September 2024
The staff are friendly and helpful. The car was completed promptly.
03 September 2024
Sian is excellent and very helpful. Always goes over and beyond.
02 September 2024
Prompt and reliable
29 August 2024
Great customer service
28 August 2024
Helpful and explains what's going on.
28 August 2024
Car had been having problems. It is now almost as good as new and fun to drive again
15 September 2024
Very helpful